For software and SaaS companies

Get paid for the software you've already shipped.

AI companies are paying software companies for years of tickets, code review, incident threads and specs. We check if yours qualify, introduce you to the right buyer and stay with you until you're paid.

Two minutes. No access to your systems. Nothing upfront.

PM
The requestOur biggest customer wants SSO before their renewal in March. Can we fit it in this quarter?
EN
The discussionSAML is about three sprints. We'd have to push the billing rewrite to Q2.
CT
The decisionBuild SAML first, move billing to Q2 and give sales the date in writing.
PM
The outcomeSSO shipped in six weeks. The customer renewed for three years.
Years of threads like this are what AI buyers pay for$180K–$1.75M
$180K–$1.75MTypical range for software companies
≈ 5 hoursOf your time, start to finish
8–16 weeksFrom first call to payment
$0 upfrontYou only pay if a deal completes
How much is possible

What software companies like yours can earn.

It depends mostly on how many engineers and other desk-based staff you have, and how many years of records you keep.

30–49 staff$180K–$635K
50–99 staff$230K–$895K
100–249 staff$360K–$1.6M
250+ staff$540K–$1.75M

Our market estimate for a US company with 8–12 years on its tools, built from three buyers' published pricing. Staff means engineers and other desk-based staff. Not an offer: the buyer sets the price after review.

Recent deals

Software company · wound downHundreds of thousands

13 years of Slack, Jira, email and Google Drive records. Reported by Forbes (Apr 2026).

Construction technology · 200+ peopleUndisclosed

Four years of history across seven workplace tools.

Education technology · 400+ peopleUndisclosed

Six years of history across fifteen workplace tools.

Amounts as published in 2026. Two deals didn't disclose a price. Not independently verified. Owners aren't named.

What's valuable, and why

What buyers pay for in software

AI has read plenty of public code. What it rarely sees is how a team decides what to build, and how it fixes what breaks.

Tickets and sprint boards

How work gets scoped, estimated, argued over and shipped, sprint after sprint. Private boards almost never reach the internet.

Lives inJira, Linear, Asana

Pull requests and code review

Why each change was made and what reviewers pushed back on. The reasoning, not just the diff.

Lives inGitHub, GitLab, Bitbucket

Incidents and postmortems

How an outage gets spotted, triaged, fixed and written up, minute by minute.

Lives inPagerDuty, Slack, Confluence

Specs and support tickets

How customer problems become specs, and specs become features. It's exactly what AI for product teams needs to learn.

Lives inNotion, Confluence, Zendesk, Intercom

What actually leaves your company

Your clients and team are never named.

Before anything is delivered, an independent firm swaps every name, contact detail, address and reference number for a consistent placeholder. The work stays readable. The people in it don't.

Original · stays with you
From: Rachel Kim <rachel.kim@brightfern.com>
To: Support, Tidewell
Re: Ticket #58214, CSV export times out

Exports over 50,000 rows fail after 30 seconds with a 504. It started after Tuesday's release. Workspace brightfern-ops, account Brightfern Studio. Call me on 415-555-0129 if a screen share helps.

De-identified copy · licensed
From: [Customer_0312] [EMAIL]
To: Support, [Company]
Re: Ticket #[TICKET_ID], CSV export times out

Exports over 50,000 rows fail after 30 seconds with a 504. It started after Tuesday's release. Workspace [WORKSPACE], account [Customer_Org_41]. Call me on [PHONE] if a screen share helps.

Illustrations; all names are made up. Before you sign anything, you see the method and a de-identified sample of your own records.

$0
Fees

Nothing upfront. You only pay if a deal completes.

Our success fee is agreed privately, in writing and under a mutual NDA, before we introduce you to anyone. No deal, no fee.

How it works

Four steps. About five hours of your time.

Check if you qualify

2 minutes

Talk to us

20 minutes

Meet the buyer

1 call

Sign and get paid

8–16 weeks
Who it's for

Software companies with years of decisions in writing.

  • 30+ desk-based staff (engineering, product, support, sales, ops), now or at your peak
  • 5+ years on the same email, chat and ticketing tools
  • Work decided in writing: tickets, pull requests, Slack, docs
  • Your own records, kept separate from customers' production data
  • US, Canada or UK, mostly in English

Everyone desk-based counts toward size, and your source code can stay out. Operating, winding down or closed: all can qualify.

FAQ

Questions owners ask us

Do we have to include our source code?

No. Source code can be left out entirely. It's included only if you choose to, on licence terms that set exactly how it can be used. Tickets, reviews and the discussions around the code still qualify on their own.

What about customer data in support tickets?

Customer names, emails, phone numbers, account names and workspace IDs are replaced with consistent placeholders before delivery. Attachments with customer data can be left out. You approve a de-identified sample of your own tickets first.

What happens to API keys, passwords and other secrets?

An independent firm scans every record, from code to chat, and scrubs API keys, tokens, passwords, private keys and connection strings before anything is delivered. Residual never sees your data, and you see the method before you sign.

Who counts toward the 30 staff?

Everyone desk-based: engineering, product, design, support, sales and ops. Size is counted now or at your peak, so a company that was 80 people and has wound down can still qualify.

What does it cost?

Nothing upfront. If a deal completes, you pay our success fee, agreed in writing under a mutual NDA before any introduction. No deal, no fee.

Find out in two minutes if your records qualify.

Check if you qualify

Or email hello@joinresidual.com.